Privacy Policy

Last updated: September 1, 2026

CAPLAN Software & Consulting ("CAPLAN", "we", "us", or "our") respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our software and consulting services.

1. Who We Are

CAPLAN Software & Consulting provides planning, manufacturing, and supply chain software solutions together with related consulting services for automotive and industrial companies.

Contact:
CAPLAN Software & Consulting
Dumlupınar Mah. Gümüşdere Çıkmazı No: 1A/52
Kadıköy / İstanbul, Turkiye
Email: info@caplansolutions.com
Phone: +90 (534) 033 94 76

2. Information We Collect

We may collect the following categories of information:

  • Contact information: name, company name, email address, phone number, job title, and country.
  • Business information: details you provide when requesting a demo, contacting us, or engaging our services.
  • Technical information: IP address, browser type, device information, pages visited, and usage data collected through cookies or similar technologies.
  • Account and service data: login credentials, preferences, and operational data generated through use of CAPLAN software platforms where applicable.

3. How We Use Your Information

We use personal data for purposes including:

  • responding to inquiries and demo requests;
  • providing, maintaining, and improving our website, software, and services;
  • managing customer relationships and support;
  • sending service-related communications;
  • complying with legal obligations and protecting our rights;
  • analyzing website usage to improve user experience, where permitted by law.

4. Legal Bases for Processing

Where applicable under GDPR and similar laws, we process personal data based on one or more of the following grounds: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

5. Cookies and Analytics

Our website may use cookies and similar technologies to enable essential functionality and to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

6. Sharing of Information

We do not sell personal data. We may share information with:

  • service providers who assist with hosting, analytics, communication, or IT support;
  • professional advisers where necessary;
  • authorities when required by law or to protect legal rights.

All third parties are required to handle data securely and only for specified purposes.

7. International Data Transfers

As an international company with operations in Turkiye and Germany, we may transfer personal data across borders. Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent measures.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have the right to access, rectify, erase, restrict, or object to certain processing of your personal data, and to data portability where applicable. You may also withdraw consent at any time where processing is based on consent.

To exercise your rights, contact us at info@caplansolutions.com. You also have the right to lodge a complaint with a supervisory authority.

10. Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our website or services after changes become effective constitutes acknowledgment of the updated policy.

13. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at info@caplansolutions.com.